FAQ's
#1 Where does the company operate from?
We are based and operate out of Melbourne, Australia. 🇦🇺🦘
#2 Is Delivery Free?
It sure is! Delivery is fast and free Australia wide. ✈️
#3 Which Payments Do You Accept?
We accept all bank payments. We offer Paypal, Zip Pay and accept all visa and Mastercards.
#4 Is the Zen Pillow washable?
Yes, the pillow cover is machine washable. We know mistakes can happen, some of our most valued customers are nursing mothers, we have designed the Zen Pillow to be easily washable.
#5 How will the Zen Pillow help me?
Everybody is different, and everybody sleeps different, the great thing about the Zen Pillow is that you can sleep with it how you like! On your stomach, on your back or on your side. The Zen Pillow allows for a better night sleep by providing support where you need it most. Discomfort can be caused by a range of factors; physical pain, PMS, pregnancy, restless legs syndrome etc.
The Zen Pillow has been designed to help you sleep better by:
- Relieve leg, hip and shoulder strain
- Relieve spinal strain
- Allow you to sleep in more therapeutic positions
- Support your neck
- Allow muscles to relax more completely, increasing circulation.
#6 How big is the Zen Pillow?
The Zen Pillow is sizeable pillow measuring 140cm (L) x 80cm (W) (±3cm)
#7 How do I use my Zen Pillow?
Use it however you feel and don’t let anybody tell you otherwise... The possibilities are endless!
#8 Where is my order?
All orders are provided with a tracking number which can be used to track your order on the given shipping provider’s website. (AusPost or Aramex). For any other shipping related inquiries please see the Shipping Info menu tab, or contact us at - ZenfulAus@gmail.com
Wait a minute, my question still isn't answered, what do I do?
If you have any other questions or enquiries you can visit the "Contact Us" page in the website menu. Just fill in your name, email and your message, and our team will get back to you as soon as possible. Thanks 😄